Who We Are
WSM Group was formed through the dynamic merger of Willis Street Physiotherapy, Wellington Sports Med, and The Physio Spot. United by a shared commitment to excellence, we provide comprehensive, inclusive, and accessible healthcare services.
Our team of expert physiotherapists and occupational therapists are committed to delivering high-quality, inclusive, and accessible care. As part of our multidisciplinary approach, we also collaborate with visiting podiatrists and orthopedic specialists, ensuring our clients receive comprehensive support.
At the heart of everything we do is our purpose:
Everyone – empowered to move – doing what they love.
We believe that movement is freedom, and our role is to help people of all ages and backgrounds regain, maintain, and enhance their ability to move with confidence.
Our Story
WSM Group’s journey began with Willis Street Physiotherapy, a clinic dedicated to high-quality physiotherapy services in Wellington. As our reputation grew, we expanded into multiple locations and, in 2018, launched The Physio Spot, a social enterprise designed to make physiotherapy more accessible to everyone.
In 2011, Wellington Sports Med was founded by Dr Ruth Highet, built into the Akau Tangi sports centre to integrate physiotherapy, sports medicine, and performance health. Now fully owned by WSM Group, Wellington Sports Med continues to uphold Dr Highet’s vision—a passionate, expert team working together to achieve the best outcomes for every client, from elite athletes to everyday individuals.
By merging our strengths, WSM Group is leading a new era of inclusive, integrated healthcare, making high-quality physiotherapy and sports medicine more accessible than ever before.
Our Mission
We deliver exceptional health services, grounded in quality, inclusivity, and innovation.
Our mission guides our approach to care, whether it’s helping someone recover from injury, supporting elite athletes, or removing barriers to healthcare for underrepresented communities.
Our Core Values
Our values shape everything we do, from patient care to our community outreach:
Whakarangatira – Respect
We uphold the dignity of every individual and create an inclusive, welcoming space for all.
Hiranga – Excellence
We strive for the highest standards in healthcare, constantly innovating and improving.
Mauria te Pono – Belief in Yourself
We empower individuals to trust their abilities, take control of their recovery, and move with confidence.
Mahi Tahi – Working Together
Collaboration is at the heart of our approach—within our team, with our patients, and across our community partnerships.
Āta – With Purpose
We act with intention, care, and integrity, ensuring every decision and action serves our patients and the wider community.
Our Impact and Community Involvement
WSM Group is committed to making a tangible difference in the communities we serve. Our work extends beyond the clinic, ensuring healthcare is accessible, innovative, and community-focused.
Affordable services for Our Community
Through The Physio Spot, we provide subsidised physiotherapy appointments for Community Services Card holders and full-time students, minimising financial constraints enabling people to access quality care.
Groundbreaking Gender-Affirming Physiotherapy
We are proud to offer Aotearoa’s first dedicated gender-affirming physiotherapy service, developed in collaboration with the public health system and community leaders. To reduce financial hardship, we also provide fully subsidised appointments for gender-diverse clients through The Physio Spot.
Youth Concussion Service
We know concussions can have serious and lasting effects, particularly for young people. Our Youth Concussion Service ensures that rangatahi with suspected concussions or head/neck injuries receive expert care and rehabilitation, supporting their safe and effective recovery.
Aged Care Physiotherapy
We provide physiotherapy services for older adults in aged residential care facilities, supporting mobility, pain management, and rehabilitation to improve overall quality of life. Our team works closely with aged care providers to develop tailored therapy and exercise programmes, helping older adults stay active and independent.
Workplace Health and Community Rehabilitation
We partner with businesses and organisations to deliver workplace health and rehabilitation services, reducing injury risks and supporting employees to stay healthy and productive. Whether it’s ergonomic assessments, injury prevention programmes, or post-injury rehabilitation, we help create healthier workplaces and communities.
Community Projects and Sports Sponsorship
We believe in the power of movement and sport to inspire and connect communities. Through our Support 4 Sport programme, we sponsor and support local teams, events, and individual athletes, helping Kiwis stay active and achieve their goals. We also proudly participate in and sponsor sporting events, reinforcing our commitment to active lifestyles and community well-being.
Looking Ahead
WSM Group is more than just a healthcare provider, we’re part of a movement for better, fairer, and more inclusive health services in Aotearoa. We are breaking down barriers to healthcare and ensuring that everyone, regardless of age, background, or ability, has access to the care they need to thrive.
